Quarterly report pursuant to Section 13 or 15(d)

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

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CONDENSED CONSOLIDATED STATEMENTS OF INCOME (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
REVENUES        
Customer services $ 350,798 $ 334,872 $ 650,512 $ 624,337
COSTS AND EXPENSES        
Cost of services provided 174,361 165,993 329,967 314,075
Depreciation and amortization 9,768 9,613 19,662 19,380
Sales, general and administrative 109,518 106,068 208,652 200,892
Interest (income)/expense, net (127) 20 (172) 71
INCOME BEFORE INCOME TAXES 57,278 53,178 92,403 89,919
PROVISION FOR INCOME TAXES 21,284 20,051 33,230 33,712
NET INCOME $ 35,994 $ 33,127 $ 59,173 $ 56,207
NET INCOME PER SHARE - BASIC AND DILUTED (in dollars per share) $ 0.25 $ 0.23 $ 0.40 $ 0.38
DIVIDENDS PAID PER SHARE (in dollars per share) $ 0.09 $ 0.08 $ 0.18 $ 0.16
Weighted average participating shares outstanding - basic (in shares) 146,210 146,417 146,224 146,557
Dilutive effect of stock options (in shares)   11   14
Weighted average participating shares outstanding - assuming dilution (in shares) 146,210 146,428 146,224 146,571