Annual report pursuant to Section 13 and 15(d)

CONSOLIDATED STATEMENTS OF INCOME

v3.20.4
CONSOLIDATED STATEMENTS OF INCOME - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
REVENUES      
Customer services $ 2,161,220 $ 2,015,477 $ 1,821,565
COSTS AND EXPENSES      
Cost of services provided, exclusive of depreciation and amortization 1,048,592 993,593 894,437
Depreciation and amortization 88,329 81,111 66,792
Sales, general and administrative 656,207 623,379 550,698
Accelerated stock vesting expense 6,691
Pension settlement loss 49,898
Loss/(gain) on sales of assets, net 1,599 (581) (875)
Interest expense/(income) 5,082 6,917 (220)
TOTAL COSTS AND EXPENSES 1,806,500 1,754,317 1,510,832
INCOME BEFORE INCOME TAXES 354,720 261,160 310,733
PROVISION FOR INCOME TAXES      
Current 95,111 65,041 71,442
Deferred (1,215) (7,228) 7,628
TOTAL PROVISION 93,896 57,813 79,070
NET INCOME $ 260,824 $ 203,347 $ 231,663
INCOME PER SHARE - BASIC $ 0.53 $ 0.41 $ 0.47
INCOME PER SHARE - DILUTED $ 0.53 $ 0.41 $ 0.47
Weighted average shares outstanding - basic 491,604,000 491,216,000 490,936,000
Weighted average shares outstanding - diluted 491,604,000 491,216,000 490,936,000
DIVIDENDS PAID PER SHARE $ 0.33 $ 0.31 $ 0.31