Corporate Strategy

Growing our business organically

  • Internet lead development
  • Meeting our customers’ needs from sales to service
  • Increased yield and retention across all brands
  • Pricing power
  • Incremental marketing investments in strategic markets
  • Enhanced targeting to attract higher-income customers

Focus on continuous improvement to:

  • Advance service and product line offerings
  • Expand customer base
  • Increase customer retention and satisfaction
  • Improve productivity and reduce operating costs
  • Achieve continuous financial improvement

Initiatives to meet these objectives

  • Rollout of branch operating/CRM systems [BOSS]
  • Listen 360
  • Big data analytics
  • Introducing new tools and advancing technology
  • Focus on acquisitions